A Blog by Jonathan Low

 

Jun 27, 2014

Who's Your Daddy? Amazon's Firephone Knows That - And a Lot More

Who's your daddy? C'mon, almost every tech company and retailer with whom you interact knows the answer to that question. And a whole lot more.

As the US Supreme Court said in its ruling on cell phones, privacy has a cost. The question is whether, we as a society - and an economy - are willing to pay it.

At the moment, we seem conflicted: we are getting a little creeped out by all of the intrusive data requests we have to endure in order to reap the convenient benefits of faster and broader connectivity. And the awareness of how much others are making from our data - from which we get nothing other than the supposed advantages of having them help us navigate that great internet highway is beginning to rankle.

But then Amazon came along with its new phone, whose strategic purpose was questionable - but for the opportunity to become even more deeply intertwined with the lives of those who use its services. So the question this decision poses is whether the market for convenience is bifurcating between those who demand some degree of influence over the way their data is used - and those who put convenience above all else.

Amazon chose to create a niche product focused on ecommerce rather than take Apple, Samsung et al head on. Whether that was an inspired strategy or transitional tactical experiment remains to be seen.JL

John Koetsier comments in Venture Beat:

By storing all the photos you’ll ever take with Firefly, along with GPS location data, ambient audio, and more metadata than you can shake a stick at in Amazon Web Services, Amazon will get unprecedented insight into who you are, what you own, where you go, what you do, who’s important in your life, what you like, and, probably, what you might be most likely to buy.
Amazon is a fascinating company, and the Amazon Fire Phone is a fascinating machine for connecting you with stuff to buy. It’s probably also the biggest single invasion of your privacy for commercial purposes ever.
And no one seems to have noticed.
There’s a lot of gee-whiz gadgetry in the new Fire Phone: a 3-D screen, head sensors, dynamic perspective shifts as you move, and real-time identification of over 100 million objects. That last part, the real-time identification, is the new Firefly function.
Firefly is a seriously impressive combination of hardware, software, and massive cloud chops that delivers an Apple-like simplicity to identify objects like books, movies, games, and more, just by pointing your Fire Phone’s camera at them and tapping the Firefly button.


Lest you noticed a common denominator to those items and get the crazy idea that Firefly is only for stuff you can buy at Amazon, it also recognizes songs (oh, you can buy those on Amazon too) and TV shows (ditto) as well as phone numbers, printed information, and QR codes.
Wait.
How do you think it recognizes those things, including text on images, for which Amazon says it will offer language translation features later this year?
Well, the Firefly button and the camera button are one and the same. Meaning that whenever you’re using Firefly, you’re using the camera. Plus, of course, you’re turning on audio sensors that capture ambient sound.
And then you’re transmitting all those pictures and sound files to the grandaddy and global leader in connected cloud technology, the company that pretty much invented what we now call big data analytics for customer insights, and the largest online retailer in the wild wild west.
Amazon.com, of course.
(Update: Amazon has clarified that while Firefly does use the camera and microphone, the camera app is separate from Firefly. Your personal photos and videos are not uploaded to the Firefly system; they’re stored separately in your personal storage account in Amazon’s cloud, and not used by Amazon in any way, Amazon says.)
See: Amazon Fire Phone product manager explains how ‘Firefly’ really works
All of those pictures require processing, analysis, and matching, presumably at a level — if they can identify 100 million objects — that can only be done in the cloud, and not on a small handheld device with 2 GB of RAM and 32 GB of on-board storage.
Fortunately for you, dear consumer, Amazon has kindly consented to store all your photos, forever, in its vast cloudy server farms. How gracious Amazon is, providing that massive service for free! How lucky are you, getting all that for free!
(Update: Amazon says you can delete your photos and recordings from Firefly at any time. However, until you delete them, it does use any Firefly photos and recordings to enhance its recognition system.)
Probably not as lucky as Amazon.
By storing all the photos you’ll ever take with Firefly, along with GPS location data, ambient audio, and more metadata than you can shake a stick at in Amazon Web Services, Amazon will get unprecedented insight into who you are, what you own, where you go, what you do, who’s important in your life, what you like, and, probably, what you might be most likely to buy.
Babies in your pictures? Sell that dame diapers. Lots of old-school hot rods? See if you can sell Billy Bob some NASCAR shwag, or maybe beef jerky. Outdoorsy, are you, with your pictures of remote mountaintops and idyllic forest meadows? Clearly you need hiking boots and granola. Looking at a business card? Perhaps things she likes will be things you’ll like, too.
Big data? This is gargantuan data.
Privacy violations a la three-letter U.S. intelligence agency? This is the NSA’s wet dream.
Firefly is “instant gratification,” says TechCrunch. Fire Phone is an “amazing piece of hardware,” says Wired. Amazon’s Fire Phone APIs are a dream for developers, we said. Firefly lets you “easily price-check items,” says GigaOm. Firefly is the phone’s “sexiest feature,” we said.
It also might just make you Amazon’s bitch.
“We care about consumers’ privacy,” the Amazon press release announcing Fire Phone does not say.

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