Operational excellence, process improvements and market acceptance are among the crucial elements often neglected when attempting to quantify the economic outcome.
Which is why, as the following article explains, R&D is not a proxy for innovation, nor, more importantly, for innovation success. JL
Tendayi Viki reports in Forbes:
Spending on R&D is not related to growth in sales or profits, increases in market capitalization or shareholder returns. In every annual report Strategy& published, the top 10 innovative companies are rarely the top 10 spenders on R&D. Innovation is about solving for technical and market risk. R&D labs focus on solving for technical risk. While this might increase patentable technologies, it does not guarantee the success of those technologies in the market.
When it comes to R&D spending, corporate leaders often want to know what others are doing. How much are other companies in different industries spending on R&D? Leaders want to know the level of spending in absolute terms (i.e. total expenditure), and also as a percentage of revenue. The presumption is that R&D spending is somehow connected to increased innovation, revenue growth and profits.
However, leaders may be asking the wrong questions here. A focus on R&D spending might be a good way to gauge best practice within an industry, but it is not a measure of how innovative any company really is. Having a great R&D process and achieving market success with the technologies we invent are two different things.
Strategy&, a business unit within PriceWaterhouseCoopers, has been publishing an annual report of the top 1000 most innovative companies in the world for over 12 years now. In that time, it has found no statistically significant relationship between R&D spending and sustained financial performance. Its findings apply to total R&D spend, as well as R&D spending as a percent of revenues. Spending on R&D is not related to growth in sales or profits, increases in market capitalization or shareholder returns. In every single annual report that Strategy& has published, the top 10 most innovative companies are rarely the top 10 spenders on R&D.
Strategy&’s research makes it clear that it is not the amount of money spent on R&D that produces innovation success. But why might this be the case? Steve Blank distinguishes between technical risk and market risk. Technical risk is about whether a company is capable of creating new technologies and making them work. In contrast, market risk is about whether customers will buy and use the product, even if the technology works.
Drawing by Esther Gons. Adapted from the Strategy&; 2005 Innovation 1000 Report
Innovation is about solving for both technical and market risk. The challenge with R&D labs is that they have traditionally focused on solving for technical risk only. While this might increase a company’s number of patentable technologies, it does not guarantee the success of those technologies in the market. To solve for market risk, companies need innovation frameworks and processes that allow them to search for sustainable business models.
Innovation requires that companies develop a deep understanding of customer needs in order to be able to make products people want. The ability to create products that serve genuine customer needs is the foundation for successful innovation. In addition to making products people want, companies also need to develop good business models to support those products. Their work here is to figure out whether they can create and deliver customer value in a manner that is sustainably profitable.
A successful innovation process has very little to do with the exact amounts of money we spend. It is true that we do not want to starve our R&D labs of money and resources. Benchmarking our own expenditures against industry standards is a good way to ensure that we have a healthy R&D department. But even more important is how we spend the money we are investing in R&D. Companies must align R&D with strategy and ensure that they have robust innovation management processes in place to take products to market.
Leadership teams need to understand that:
innovation = invention + customer value + business model
All three elements of innovation need investment and management. So beyond asking how much other companies spend on R&D, more important questions are: How do successful innovators manage their R&D investments? What do they actually spend their money on? What are their innovation management processes? What do successful innovators do day to day to test and prepare their products for the market? Knowing the answers to these questions is by far more important than knowing how much money is spent on R&D.
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