A Blog by Jonathan Low

 

Dec 22, 2012

America's Throwaway Workers

As the developed world begins its Christmas holiday period, people turn from their own jobs to spending time with family, but also doing last minute shopping and running errands. As we busily make our largely happy rounds, what may fail to register is that many of those providing the service on which we depend are people who have little in choice in terms of hours and working conditions.

The reality is that many, if not most of them, are temporary workers. As the following article explains, this means they usually do not have access to health insurance, overtime pay for extra hours worked or, in too many instances, safe working conditions.

We rely on their desperation for our convenience and our 'everyday low prices.' But we do not give as much thought as we should to the cost our society bears, financially as well as morally for their sacrifice.

The data show that most people would work full time if they could. The financial crisis and recession have made such jobs harder to find, let alone obtain. So people do what they can. Whether it is putting in hours at Walmart or other retailers, working from home on computer and phone-based projects (customer service being an increasingly popular outsourcing option)or working in manufacturing and warehouse facilities, the number of temp workers has soared.

While the joy of the holiday season envelops us and we consider all for which we should be grateful, it is worth taking a minute to contemplate those whose efforts are making that gratitude possible. JL

Jim Morris and Chip Mitchell report in the Center for Public Integrity via Mother Jones :
The use of contingent workers by US employers has soared over the past two decades. In 1990, according to the US Bureau of Labor Statistics, there were about 1.1 million such workers; as of August 2012, the number was 2.54 million, down slightly from pre-recession levels but climbing.

The American Staffing Association, a trade group, says the hiring of contingent workers allows employers to staff up at their busiest times and downsize during lulls. Temporary work enables employees to have flexible hours and "provides a bridge to permanent employment," the group says on its website. Recent research, however, suggests a dark side to contingent work. A study published this year of nearly 4,000 amputations among workers in Illinois found that 5 of the 10 employers with the highest number of incidents were temp agencies. Each of the 10 employers had between six and 12 amputations from 2000 through 2007. Most of the victims lost fingertips, but some lost legs, arms or hands.

The researchers, from the University of Illinois at Chicago School of Public Health, called the glut of amputations a "public health emergency," inflicting psychological and physical harm and costing billions.

Another study, published in 2010, found that temp workers in Washington State had higher injury rates than permanent workers, based on a review of workers' compensation claims. In particular, temp workers were far more likely to be struck by or caught in machinery in the construction and manufacturing industries.

"Although there are no differences in the [OSHA] regulations between standard employment workers and temporary agency employed workers, those in temporary employment situations are for the most part a vulnerable population with few employment protections," wrote the researchers, with the Washington State Department of Labor and Industries.

"In every other walk of life, if a person engages in willful conduct that results in someone else's death, we throw the book at them. But if someone dies on the job, the rules are different."In fact, experts say, there's little incentive for host employers to rigorously train and supervise temp workers because staffing agencies carry their comp insurance. If an agency has a high number of injuries within its workforce, it—not the host employer—is penalized with higher premiums.

"This is really about an abdication of responsibility," said Tom Juravich, a professor at the University of Massachusetts, Amherst, who has studied the temp worker phenomenon. "If some of the jobs in your facility are undesirable and dangerous, you outsource them to people who won't complain. If you have a direct worker who's injured, you have an obligation to him through workers' comp. If he's a contingent worker, you don't have that obligation."

As part of a three-year study, researchers in Canada interviewed temp workers and managers at temp agencies and client companies. "To be frank," one agency manager confided, "clients hire us to have temps do the jobs they don't want to do." Coauthor Ellen MacEachen, of the University of Toronto and the Institute for Work and Health, said, "Even if [temp workers] are not cheaper, they're more disposable…You can get rid of them when you want, and you don't pay benefits."

Bureau of Labor Statistics numbers say contingent workers' injuries are declining. Yet, new evidence suggests these injuries are undercounted.

In a BLS-funded project completed last summer, officials with the Washington State Department of Labor and Industries interviewed 53 employers who had used temp workers. Only one-third said they would enter a temp worker injury in their OSHA log, as the law requires. The others said they wouldn't or claimed ignorance. "A lot of them just didn't know" the rules, said Dr. David Bonauto, the department's associate medical director.

The executive director of the Chicago Workers' Collaborative, which advocates for temp workers, says OSHA should target employers known to make heavy use of staffing agencies.

"The rise of the staffing industry is partially to give companies a greater distance from regulation," said Leone José Bicchieri. "OSHA needs to come up with different approaches for this rapidly growing sector"—meeting with temp workers offsite, for example, so they're not intimidated by supervisors.

Temp workers are often reluctant to report injuries because they are so easily replaced, Bicchieri said.

"They have no power to speak up," he said. "The whole temp industry was created so the client company has less liability. We need to put workplace injuries back on the plate of the client company."

Stephen Dwyer, the American Staffing Association's general counsel, cautioned against an OSHA crackdown on temp agencies. "To the extent that efforts become heavy-handed, there can be a disincentive, then, to using temporary workers," Dwyer said, to the detriment of the workers, client employers and "the overall economy."

In a statement, OSHA said it "feels strongly that temporary or contingent workers must be protected. They often work in low wage jobs with many job hazards—and employers must provide these workers with a safe workplace."

The agency said it has brought a number of recent enforcement actions against employers for accidents involving temp workers. In June, for example, OSHA cited Tribe Mediterranean Foods for 18 alleged violations following the death of a worker at its plant in Taunton, Mass. The worker—not properly trained, according to OSHA—was crushed by two rotating augers while cleaning a machine used to make hummus. The case was closed after Tribe agreed to fix hazards and pay a $540,000 fine.

"While some employers believe they are not responsible for temporary workers…OSHA requires that employers ensure the health and safety of all workers under their supervision," the agency said.

Weak law, few prosecutions

Although the Galassi memo recommends criminal action in the Centeno case, employers in America are rarely prosecuted for worker deaths.

The Occupational Safety and Health Act of 1970 is exceptionally weak when it comes to criminal penalties. An employer found to have committed flagrant violations that led to a worker's death faces, at worst, a misdemeanor punishable by six months in jail.

An employer found to have committed flagrant violations that led to a worker's death faces, at worst, six months in jail. A violation of the Endangered Species Act carries a maximum sentence of one year.By comparison, a violation of the Endangered Species Act carries a maximum sentence of one year.

"It should not be the case that a facility that commits willful violations of the worker safety laws faces only misdemeanor charges when a worker dies because of those violations," said David Uhlmann, a law professor at the University of Michigan and former chief of the Justice Department's Environmental Crimes Section.

"The company involved as well as any responsible corporate officials should face felony charges that carry significant financial penalties for the company and the possibility of lengthy jail terms for the individuals," Uhlmann said. "Anything less sends a terrible message about how we value the lives of American workers."

Federal prosecutors are generally unenthusiastic about worker cases, said Jordan Barab, second-in-command at OSHA. The Justice Department "often says, 'You know, we're not going to spend all these resources just to prosecute a misdemeanor,' " Barab said.

At Justice, Uhlmann made creative use of environmental statutes to get around the OSH Act. In one case, a worker at an Idaho fertilizer plant named Scott Dominguez nearly died after being sent into a steel storage tank containing cyanide-rich sludge. Dominguez had been ordered into the 25,000-gallon tank without protective equipment by the plant's owner, Allan Elias, who had refused to test the atmosphere inside the vessel.

Dominguez collapsed and sustained brain damage from the cyanide exposure. Prosecutors charged Elias with three felony counts under environmental laws, including the Resource Conservation and Recovery Act, which governs the handling and disposal of hazardous waste.

Because Elias had fabricated a confined-space entry permit indicating it was safe for workers to enter the tank, he also was charged withone count undera section ofTitle 18 of the United States Code, for making a false statement to, or otherwise conspiring to defraud, government regulators.

After a jury trial in 1999, Elias was convicted on all counts and sentenced to 17 years in prison.

Environmental statutes don't always apply in worker death or injurycases. The accident that mortally wounded Carlos Centeno, for example, appears not to have involved hazardous waste, or air or water pollution.

Charges under Title 18 remain a possibility, Uhlmann said. Nonetheless, he said, the OSH Act needs revision. Congress came close to adding felony provisions to the law in 2010 but failed amid pushback from the business community.

"Accidents are not criminal," Uhlmann said. "What are criminal are egregious violations of the worker safety laws that result in not just deaths but serious injuries."

Sen. Tom Harkin, an Iowa Democrat who chairs the Senate Health, Education, Labor and Pensions Committee, is a cosponsor of the Protecting America's Workers Act, which would enhance criminal and civil penalties for OSHA violations.

"In every other walk of life, if a person engages in willful conduct that results in someone else's death, we throw the book at them," Harkin said in a statement. "But if someone dies on the job, the rules are different. Even intentional lawbreaking that kills a worker brings no more than a slap on the wrist."

By the time Carlos Centeno arrived at Chicago's Loyola University Hospital Burn Center, more than 98 minutes had elapsed since his head, torso, arms and legs had been scalded by a 185-degree solution of water and citric acid inside a factory on this city's southwestern edge.

The laborer, assigned to the plant that afternoon in November 2011 by a temporary staffing agency, was showered with the solution after it erupted from the open hatch of a 500-gallon chemical tank he was cleaning. Factory bosses, federal investigators would later contend, refused to call an ambulance as he awaited help, shirtless and screaming. He arrived at Loyola only after first being driven to a clinic by a coworker.

At admission Centeno had burns over 80 percent of his body and suffered a pain level of 10 on a scale of 10, medical records show. Clad in a T-shirt, he wore no protective gear other than rubber boots and latex gloves in the factory, which makes household and personal-care products.

Centeno, 50, died three weeks later, on December 8, 2011.

A narrative account of the accident that killed him—and a description of conditions inside the Raani Corp. plant in Bedford Park, Illinois—are included in a US Occupational Safety and Health Administration memorandum obtained by the Center for Public Integrity. The 11-page OSHA memo, dated May 10, 2012, argues that safety breakdowns in the plant warrant criminal prosecution—a rarity in worker death cases.

The story behind Centeno's death underscores the burden faced by some of America's 2.5 million temporary, or contingent, workers—a growing but mostly invisible group of laborers who often toil in the least desirable, most dangerous jobs. Such workers are hurt more frequently than permanent employees and their injuries often go unrecorded, new research shows.

Whether a bulked-up worker-protection law would have improved conditions at the Raani Corp. is a matter of speculation. According to Thomas Galassi's memo, the accident that ultimately killed Carlos Centeno merited only a one-line entry in the company's files, stating that an internal committee would investigate.

During the inspection after Centeno's death, a newly hired Raani manager asked OSHA officials to help him convince his superiors to train and provide safety gear to workers, Galassi wrote. The manager had concluded that those above him had "no respect for the hazards of the chemicals on site or human life."

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