A Blog by Jonathan Low

 

Feb 9, 2012

Are Successful People Generally Nice or Nasty?

Sigh.

Bad news for all of you with obnoxious bosses or co-workers.

It turns out that the key factor is agreeableness, in other words, the extent that you are agreeable to others and whether or not you are willing to criticize.

And the research suggests that men who are agreeable make less money - often a lot less money - than those who are not. It appears to make less of a difference for women which is probably due to historical stereotypes about the way in which women or men are expected to behave in social settings.

This research does not say you have to be a jerk to be successful, but based on the data from the period covered, it does put less of a premium on being agreeable than many an aggrieved underling might have wished. JL

Art Markman reports in Harvard Business Review:
Since Daniel Goleman's Emotional Intelligence, we've recognized the importance of tuning into social and emotional factors in the workplace. But many popular depictions of the workplace don't show any evidence of that sensitivity. Mad Men, Wall Street, and others impress that in business, only the strong survive.

But emotional intelligence implies that successful leaders should be nice. And while being nice may have social benefits, does it pay?
The key is in how agreeable you are. Timothy Judge, Beth Livingston, and Charlice Hurst examined this trait in a paper [PDF] in the Journal of Personality and Social Psychology this year. By way of background, conventional personality research defines agreeableness as two related qualities: (1) the extent to which you value getting along with others, and (2) the degree to which you are willing to be critical of others.

Using earnings data, the researchers found that men who rank high in agreeableness make substantially less than men who are less agreeable. Across studies, this difference was as high as $10,000 per year. Conversely, women's earnings were less affected. There was only a small earnings difference between women high and low in agreeableness, and it was often not statistically reliable.

So, why do these results differ for men and women? And why do nice guys finish last?

There is a stereotype that when men lead, they make decisions without concern for what other people think. Indeed, a final study in this same paper asked people to evaluate potential leadership candidates. Agreeable men were rated least attractive as potential leaders.

And as for nice guys (and to a lesser extent, nice women) finishing last, let's recall the two related qualities of agreeableness. Concerning a value for getting along, career advancement requires a willingness to ruffle feathers from time to time. Good leaders need to be able to tell people things that they do not want to hear. And honestly, putting yourself forward for a promotion means putting yourself before others.

Career success also involves being critical. While some managers may want to surround themselves with people who obediently agree, most want those who will find the flaws in a plan before it is implemented. Less agreeable people are prone to give this kind of criticism.

Of course, this is not license to be a jerk at work. The data also suggest that people lacking agreeableness are more likely to lose their jobs than agreeable ones. There is a big difference between being disagreeable and being unpleasant.

0 comments:

Post a Comment